Legal notice

Last updated: 29/5/2026

This website is owned and operated by Velorah Grace

By accessing or using this website, you agree to comply with all applicable terms, policies, and legal notices stated herein.

1. Business Information

Business Name: Velorah Grace
Registered Address: Flat 704, T-14, Lavanya Homes, Bhankrota, Jaipur RJ - 302026
Email: support@velorahgrace.com
Phone Number: +919315737123
Msme Registration - UDYAM-RJ-17-0642139

2. Website Usage

Users agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use of this website by any third party.

Unauthorized activities including but not limited to:

  • Hacking
  • Data scraping
  • Fraudulent transactions
  • Website misuse
  • Distribution of malicious software

are strictly prohibited and may result in legal action.

3. Intellectual Property Rights

All content available on this website including:

  • Logos
  • Branding
  • Product images
  • Product descriptions
  • Graphics
  • Videos
  • Website layout and design

is the exclusive property of Velorah Grace and protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used commercially without prior written permission.

4. Product & Service Disclaimer

We strive to ensure that all product information, pricing, and descriptions are accurate.

However:

  • Minor variations in color, design, or packaging may occur
  • Errors or omissions may occasionally happen
  • Product availability is subject to change without notice

We reserve the right to:

  • Correct errors
  • Update information
  • Cancel orders in case of inaccuracies

5. Payment Terms

We accept prepaid payments only.

Cash on Delivery (COD) is not available.

Orders will only be processed after successful payment authorization.

6. Refund & Damage Claims

All products are non-refundable and non-returnable once delivered successfully.

Refunds or replacements are applicable only for:

  • Damaged products
  • Incorrect items delivered

Customers must provide:

  • A clear unboxing video
  • Visible proof of damage or incorrect product
  • Claim within 48 hours of delivery

Claims without proper proof may not be accepted.

7. Shipping Disclaimer

Estimated delivery timeline:
5–7 business days

Delivery timelines exclude:

  • Saturdays
  • Sundays
  • National/Public holidays

Delays caused by courier partners, weather conditions, operational disruptions, or unforeseen circumstances are beyond our control.

8. Limitation of Liability

Velorah Grace shall not be liable for:

  • Indirect or consequential damages
  • Delivery delays caused by third-party logistics
  • Technical website interruptions
  • Customer misuse of products
  • Losses arising from unauthorized account access

Our liability, if any, shall be limited to the amount paid for the purchased product.

9. Third-Party Links & Services

This website may contain links or integrations with third-party services including:

  • Payment gateways
  • Logistics providers
  • Social media platforms

We are not responsible for the content, policies, or actions of third-party platforms.

10. Governing Law

This Legal Notice shall be governed by the laws of India.

Any disputes arising from the use of this website shall fall under the jurisdiction of the courts located in Jaipur, Rajasthan.

11. Right to Modify

We reserve the right to modify this Legal Notice at any time without prior notice.

Continued use of the website after updates constitutes acceptance of the revised terms.